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Hotel Management

  • Taught by Industry Experts
  • Provides Practical, Hands-on Skills
  • Focuses on Operations

The business of hotels is highly rewarding and engaging. These courses offer an overview of the different departments, including how they are staffed and managed and what it takes to succeed in a leadership position in these areas. Through industry guest speakers and site visits to internationally recognized hotels, you will observe how the best brands cater to a global audience and develop loyal customers.

Introduction to Hotel Revenue Management

Understand the basics of hotel revenue management and learn about career opportunities in this exciting and growing field.

1 section

Understanding Hotel Operations: Introduction to Hotel Law

This introductory course provides an overview of statutes, regulations, and case law and their application to hospitality operations.

1 section

Understanding Hotel Operations: Front Desk and Guest Services

Gain an understanding of the roles and responsibilities within the hotel front office department.

2018 Spring
1 section

Understanding Hotel Operations: Industry Structure and Trends

Gain an understanding of the trends and financial considerations that drive hotel development.