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Hotel Management

  • Taught by Industry Experts
  • Provides Practical, Hands-on Skills
  • Focuses on Operations

The business of hotels is highly rewarding and engaging. These courses offer an overview of the different departments, including how they are staffed and managed and what it takes to succeed in a leadership position in these areas. Through industry guest speakers and site visits to internationally recognized hotels, you will observe how the best brands cater to a global audience and develop loyal customers.

Understanding Hotel Operations: Industry Structure and Trends

Gain an understanding of the trends and financial considerations that drive hotel development.

2017 Summer
1 section

Understanding Hotel Operations: Front Desk and Guest Services

Gain an understanding of the roles and responsibilities within the hotel front office department.

2017 Summer
1 section

Introduction to Hotel Revenue Management

Understand the basics of hotel revenue management and learn about career opportunities in this exciting and growing field.

Understanding Hotel Operations: Engineering, Maintenance, and Security

Learn the basics of engineering, maintenance, and security functions of a hotel property.

Understanding Hotel Operations: Food and Beverage (F&B) and Events

Gain an understanding of the food and beverage (F&B) and event functions within the hotel property.

Understanding Hotel Operations: Housekeeping

Learn the basics of housekeeping, including process improvements that reduce costs while upholding quality and service standards.

Understanding Hotel Operations: Reservations

Learn the basics of hotel reservations, including how to negotiate rates and up-sell customers.

Analyzing Hospitality and Leisure Companies

Learn how to analyze the financial performance of publicly traded hospitality and leisure companies.

Experiential-Based Investing in Hospitality and Leisure Stocks

Learn how to use what you know about the industry to invest in publicly traded lodging, gaming, cruise, restaurant and leisure stocks.