- Taught by Industry Experts
- Provides Practical, Hands-on Skills
- Focuses on Operations
The business of hotels is highly rewarding and engaging. These courses offer an overview of the different departments, including how they are staffed and managed and what it takes to succeed in a leadership position in these areas. Through industry guest speakers and site visits to internationally recognized hotels, you will observe how the best brands cater to a global audience and develop loyal customers.
This introductory course provides an overview of statutes, regulations, and case law and their application to hospitality operations.
Gain an understanding of the roles and responsibilities within the hotel front office department.