Managing Complex Change Initiatives

The focus of this course is to manage change and recognize how individuals, teams, and organizations do so. The course explores structural, process, technological, and human change dynamics. Students examine cases from small and large companies that have implemented change strategies. Students learn to apply organizational development/change models and theories and to use readiness and assessment tools for self, individual, and organizational audit. They also develop metrics to benchmark progress and competencies, to identify complacency conflicts, to successfully leverage change, and to foster positive attitudes among workplace professionals toward change.