Programs for Individuals

NYU SPS Executive Education programs provide individuals with the skills they need to make an immediate impact in the workplace while achieving their own professional goals. These programs build competencies that are specific to industry, contributing to improved outcomes that can be seen in the work product right away.

Our program offerings are designed to help leaders address the unique challenges they face in today's unpredictable and highly volatile business environments. Enroll now to gain the critical skills that will prepare you for the future while increasing your value in your organization and in the broader marketplace.

Academic Semester

Spring 2021

During Spring 2021, NYU SPS Executive Education programs will offer three courses that build skills and knowledge in critical areas. Individuals who seek to gain new proficiencies to help them navigate the evolving workplace, will have the opportunity to enroll in three-day virtual courses designed to enhance their ability to move forward in new and innovative ways.

Virtual Program

Online program
  • Thursday, May 6, 12:30 to 4:30 PM ET
  • Thursday, May 13, 12:30 to 4:30 PM ET
  • Tuesday, May 18, 12:30 to 4:30 PM ET

Program Tuition: $1,750

Virtual Program

Online program
  • Monday, April 19, 1:00-3:00 PM ET
  • Tuesday, April 20, 2:00-5:00 PM ET
  • Wednesday, April 21, 2:00-5:00 PM ET

Program Tuition: $950

Virtual Program

Online program
  • Tuesday, May 18, 2:00-5:00 PM ET
  • Wednesday, May 19, 2:00-5:00 PM ET
  • Thursday, May 20, 1:00-3:00 PM ET

Program Tuition: $950

Fall 2021

Creating a High-Impact Hospitality Sales Strategy and Organization to Drive Growth

Virtual Program

Online program
  • Monday, September 13, 10:00-1:30 PM ET
  • Tuesday, September 14, 10:00-1:30 PM ET

Virtual Tuition: $850


In-Person Intensive

Campus program
  • Saturday, November 6, 9:00-5:00 PM ET

In-Person Tuition: $1,250

Registration for these courses opens in summer 2021.

Program Description

In the hospitality industry, just like every other industry, consumer needs are changing and buying behavior coupled with increased competition for value superiority is driving senior executives to seek new and innovative go-to-market approaches. The faculty for this program is a seasoned practitioner and thought leader who will guide you through an in-depth exploration of a diverse range of possible sales strategies and the many challenging decisions critical to profitable revenue growth in the hospitality business.

Participants will gain new insight into best practices of leading hospitality companies and how to integrate the key components into their own highly effective sales strategies including segmentation, growth priorities, value propositions, customer engagement processes, direct and indirect channel mix, and sales force structure and CRM. Participants leave equipped with the knowledge and tools they need to make and implement sales strategy decisions that lead to growth in revenues and profits.

Program Outcomes

After completing this program, participants should be able to:

  • Establish segmentation and growth priorities that result in winning sales strategies
  • Communicate and prove compelling B2B value propositions
  • Modernize the sales process to drive differentiated value
  • Create key accounts programs with KPIs that maximize mutual value with important customers
  • Design outside sales organization

Program Faculty

Recep “Richie” Karaburun is Clinical Assistant Professor at the NYU School of Professional Studies Jonathan M. Tisch Center for Hospitality. Professor Karaburun last served as Managing Director, North America, of Roomer, an online peer-to-peer marketplace for travel. Prior to Roomer, Karaburun was Vice President of Global Supplier Relations at RADIUS, President at GTA North America, and Vice President of Product Development and Contracting at American Tours International. With more than two decades of experience in the travel industry, Professor Karaburun is recognized as an industry expert in helping travel companies start and develop a growth strategy and business. His commentary and counsel is sought on topics such as sales leadership, marketing, hotel and other supplier negotiations, team building, leadership, and travel operations. He is currently pursuing his doctoral degree in Business Administration with a concentration in Marketing at the Lubin School of Business, Pace University in New York, and holds an MBA from the George Argyros School of Business and Economics, Chapman University and a BBA in International Relations from the Uludag University, in Bursa, Turkey.


Hospitality Distribution Channel Management: Optimizing the Customer Experience

Virtual Program

Online program
  • Monday, September 20, 10:00-12:15 PM ET 
  • Tuesday, September 21, 10:00-12:15 PM ET 
  • Thursday, September 23, 10:00-12:15 PM ET

Virtual Tuition: $850


In-Person Intensive

Campus program
  • Sunday, November 7, 9:00-4:00 PM ET

In-Person Tuition: $1,250

Registration for these courses opens in summer 2021.

Program Description

Regardless of your business model, this program will show you how to design, develop, maintain, and manage productive go-to-market relationships that maximize the customer experience. This program delivers high-value content and practical tools applicable across a wide range of channel structures and associated challenges: the service industry and companies selling through wholesalers and retailers; business-to-business firms working through independent distributors and sales representatives; intermediation and disintermediation strategies; and intermediaries seeking to preserve their role in an increasingly fluid channel structure.

Program Outcomes

After completing this program, participants should be able to:

  • Utilize methodologies and tools that will help select channel intensity and appropriate partners, design incentives, and resolve conflict in the hospitality distribution arena 
  • Achieve improved effectiveness and efficiency of both online and offline distribution channel activities
  • Develop win-win-win channel and customer relationships (B2B, B2C, B2B2C, C2C)

Program Faculty

Recep “Richie” Karaburun is Clinical Assistant Professor at the NYU School of Professional Studies Jonathan M. Tisch Center for Hospitality. Professor Karaburun last served as Managing Director, North America, of Roomer, an online peer-to-peer marketplace for travel. Prior to Roomer, Karaburun was Vice President of Global Supplier Relations at RADIUS, President at GTA North America, and Vice President of Product Development and Contracting at American Tours International. With more than two decades of experience in the travel industry, Professor Karaburun is recognized as an industry expert in helping travel companies start and develop a growth strategy and business. His commentary and counsel is sought on topics such as sales leadership, marketing, hotel and other supplier negotiations, team building, leadership, and travel operations. He is currently pursuing his doctoral degree in Business Administration with a concentration in Marketing at the Lubin School of Business, Pace University in New York, and holds an MBA from the George Argyros School of Business and Economics, Chapman University and a BBA in International Relations from the Uludag University, in Bursa, Turkey.


Strategic Persuasion for Executives

Virtual Program

Online program
  • Wednesday, October 6, 1:00-3:00 PM ET
  • Tuesday, October 7, 2:00-5:00 PM ET
  • Wednesday, October 8, 2:00-5:00 PM ET

Program Tuition: $950

Registration for this course opens in summer 2021.

Program Description

This program is designed to enhance your ability to win support from key people to advance initiatives and implement plans. Participants will gain the skills needed to sell an idea and achieve buy-in for their vision. In every session, we will focus on the goals of working with and through others--customers, teammates, colleagues, direct reports, and stakeholders–-who have different professional backgrounds, roles, opinions, and agendas.

Program Outcomes

Upon completion of the program, participants should have a better understanding of:

  • Persuasion styles and how they can be adapted to achieve desired outcomes
  • The five barriers to communication and collaboration, and methods for overcoming
  • Systematic steps in the process of selling ideas, and negotiating when you need to
  • The similarities and differences among influencing, persuading, and negotiating
  • Ways to build momentum for ideas
  • Techniques for motivating others to take action
  • Winning support for culture change

Program Faculty

Mario Moussa, PhD is a management consultant, author, keynote speaker, and executive educator. He has taught at the world’s leading academic institutions, including NYU, UCLA, Duke, the University of Virginia, and the Wharton School. He is the co-author of Committed Teams: Three Steps to Inspiring Passion and Performance, The Art of Woo: Using Strategic Persuasion to Sell Your Ideas and The Culture Puzzle: Find the Solution, Energize Your Organization (forthcoming in 2021). Moussa is a sought-after consultant for senior leaders and has delivered workshops on leadership, strategic persuasion, negotiation, collaboration, and culture to executives around the world. His work has been featured on National Public Radio as well as in leading publications, including Time magazine, Businessweek, U.S. News & World Report, Fortune.com, Forbes.com, Inc., The Economist, and The Financial Times.

In addition to his teaching and consulting work, Moussa was a principal at CFAR, a management-consulting firm that started as a research center at the Wharton School. He was co-leader of CFAR’s practice in Collaboration and Negotiation. His consulting clients have included such prominent organizations as State Farm, PNC Bank, GlaxoSmithKline, McKinsey and Company, Nielsen, UnitedHealth Group, and MasterCard. Moussa holds a PhD from the University of Chicago and an MBA from the Wharton School at the University of Pennsylvania.


Building and Leading a Diverse Real Estate Firm

In-Person Program

Campus program
  • Thursday, October 14, 9:00-5:00 PM ET
  • Friday, October 15, 9:00-12:30 PM ET

Program Tuition: $1,950

Registration for this course opens in summer 2021.

Program Description

As a growing number of commercial real estate firms embrace the diversity imperative, inclusive strategies for recruitment, retention, and advancement have emerged as immediate priorities for management teams. Over the course of three interactive case-based sessions, participants in this program will explore the many dimensions of diversity; practical tools for recruitment of early- and mid-career professionals, as well as managers and board members; mentorship, retention, and advancement of a diverse workforce; leveraging diversity in business decision-making; and engaging with external stakeholders and partners. 

Program Outcomes

After completing this program, participants should gain:

  • A thorough understanding of the necessity and impacts of increasing organizational diversity and inclusion
  • Techniques for recruiting and retaining a more diverse professional workforce
  • Methods to increase diversity at the executive and board level
  • Tools to increase mentorship, retention and advancement for diverse professionals
  • An understanding of how to incorporate diversity into all business aspects, both internally and with external stakeholders

Program Faculty

Sam Chandan is the Larry & Klara Silverstein Chair in Real Estate Development and Investment and associate dean of the NYU SPS Schack Institute of Real Estate. He was previously the Laurence and Susan Hirsch Adjunct Associate Professor of Real Estate at the Wharton School and a visiting professor on the faculty of the Economics Department at Dartmouth College. Prior to his academic positions, Chandan was global chief economist and executive vice president at Real Capital Analytics (RCA) and founded Chandan Economics, a provider of multifamily and commercial real estate mortgage data and risk analytics to banks and bank regulators. He is the co-host of The Real Estate Hour on SiriusXM Business Radio, and his commentary has been featured regularly in national and global press, including The Wall Street Journal, the Financial TimesCNBC, and Bloomberg. Among his recent publications, he is the editor and co-author of Real Estate Financing, published by PEI, and the lead investigator for Regulatory Design and Real Outcomes, a major study on the regulation of commercial real estate lending commissioned by the Commercial Real Estate Finance Council (CREFC). Chandan earned a PhD in applied economics from the Wharton School and holds graduate degrees in economics and engineering, and an undergraduate degree in economics, finance, and public policy.


Business Resiliency in Challenging Times

Virtual Program

Online program
  • Wednesday, October 20, 2:00-5:00 PM ET
  • Thursday, October 21, 2:00-5:00 PM ET
  • Friday, October 22, 1:00-3:00 PM ET

Program Tuition: $950

Registration for this course opens in summer 2021.

Program Description

This set of workshops is designed to help participants address the challenges of an unprecedented, highly uncertain time. Over three virtual sessions, participants learn how to enhance their ability to problem-solve, communicate an inspiring vision, engage with team members to make winning decisions together, and build a sustainable business culture. Each workshop is built around practical takeaways to support building a resilient organization. This program will enhance participants' ability to build a sustainable business model and culture for the current and post-pandemic environment.

Program Outcomes

Upon completion of the program, participants should be able to:

  • Build a sustainable business model
  • Enhance business culture for the current and post-pandemic environment

Program Faculty

Mario Moussa, PhD, is a management consultant, author, keynote speaker, and executive educator. He has taught at the world’s leading academic institutions, including NYU, UCLA, Duke, the University of Virginia, and the Wharton School. He is the co-author of Committed Teams: Three Steps to Inspiring Passion and Performance, The Art of Woo: Using Strategic Persuasion to Sell Your Ideas and The Culture Puzzle: Find the Solution, Energize Your Organization (forthcoming in 2021). Moussa is a sought-after consultant for senior leaders and has delivered workshops on leadership, strategic persuasion, negotiation, collaboration, and culture to executives around the world. His work has been featured on National Public Radio as well as in leading publications, including Time magazine, Businessweek, U.S. News & World Report, Fortune.com, Forbes.com, Inc., The Economist, and The Financial Times.

In addition to his teaching and consulting work, Moussa was a principal at CFAR, a management consulting firm that started as a research center at the Wharton School. He was co-leader of CFAR’s practice in Collaboration and Negotiation. His consulting clients have included such prominent organizations as State Farm, PNC Bank, GlaxoSmithKline, McKinsey and Company, Nielsen, UnitedHealth Group, and MasterCard. Moussa holds a PhD from the University of Chicago and an MBA from the Wharton School at the University of Pennsylvania.