Interpersonal and Business Communications
Understanding interpersonal differences and similarities within the workplace can be the difference between a breakdown and a break through when communicating on the job. Tone, body language, and subtle differences in word choice can have a dramatic impact on how colleagues interpret your meaning. Learn to recognize the crucial connection between what you say and how you say it. Explore the nuances of language for networking versus language for negotiations, appropriate body language for speaking to a group versus speaking one-on-one, and the proper tone voicemails and emailing in the world of work. Through discussion and role-play, develop strategies for successful verbal and nonverbal communication and interpersonal awareness.
You'll Walk Away with
- Strategies for successful verbal and nonverbal communication
- Awareness of interpersonal communication
- Professionals across all industries
- Those seeking to improve their verbal and nonverbal communication at work