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Digital Communication in a Changing Workplace

The digital age is radically changing communication in the workplace. Technologies such as email, cloud-based data sharing, applications, webinars, social media, and discussion boards demand new communications skill sets and prioritize mobility, connectivity, adaptability, and global collaboration. The quality of digital communication on the job, regardless of the industry, has a major impact on an employee’s reputation and professional image. This course will unpack methods for writing effectively as a professional across a variety of digital platforms, exploring different techniques to adapt your message, whether your audience is a superior, client, or potential employer. Additional topics will include structuring content and organizing information, being your own editor, using tone appropriately, maintaining professionalism, and knowing your audience. By reviewing and then translating the foundations of good writing to new applications, you will obtain a skill set that will make you an adaptable communicator in any situation that may arise in the workplace. This course may be used to fulfill the requirements of the Certificate in Effective Business Writing.

This course is delivered in an online, self-paced (asynchronous) format. The instructor interacts with students and facilitates group discussions within NYU’s online learning platform. There are weekly deadlines for lesson and assignment completion.

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You'll Walk Away with

  • Tools to adapt your professional communications to new media and platforms
  • Improved writing and editing skills

Ideal for

  • Professionals across all industries
  • Entry-, mid-, and advanced-level professionals
NO open sections available for this course at the moment. Please check back next semester.