43rd Annual NYU International Hospitality Industry Investment Conference Agenda

Fifth Floor, Westside Ballroom

Enjoy a tasty breakfast with colleagues, as you prepare for an enlightening day that will focus on changes and trends in the industry.

Sixth Floor, Broadway Ballroom

Sixth Floor, Broadway Ballroom

Accomplished industry leaders share their perspectives on current developments and events that are shaping the future of travel and hospitality industries.  Will brand proliferation continue in the hospitality industry or is there some finite limit to the number of brands (and are we close to reaching it)? Will it be robotics or AI, or other nascent new technologies, that will be part of every traveler’s daily life 5 years from now? What are the smart leaders doing to be ready for– and to capitalize on - these trends?

Sixth Floor, Broadway Ballroom

Is technology leveling the playing field so that participants of any size can compete, or is it making scale more important than ever?  With the big guys getting bigger and a lot of little start-ups in our industry, are we headed towards a future where a handful of major chains control a large number of brands? The OTA stable has shrunk through M&A to two powerful mega-providers: how is this impacting the hotel business? Savvy leaders share their innovative thinking.

Organic changes in consumer behavior. Pandemic-driven changes to consumer behavior. Permanent changes to business and meeting travel patterns. New technology at every level of every lodging enterprise: advertising and marketing, vendor selection, payment, security, workforce management, guest interaction, accounting, service standards, building construction techniques, acquisition financing, capital market changes….. just to name a few. If the current business environment were an ocean, it would be heaving. Join the captains of these ships as they share their out-of-the-box perspectives on how to navigate in this weather.

Sixth Floor, Broadway Ballroom

The hospitality landscape is in the midst of a dynamic shift, presenting new demands and complexities for the industry. This was true pre-pandemic, but has only been accelerated as a result of the pandemic and the past year’s racial unrest. This moment of change has created new opportunities and ways of doing business while also illuminating existing problems related to race and equity. The industry prides itself on being an inclusive, diverse, and global business, yet it has struggled to advance leaders of color into C-Suite positions. How do we tackle this problem with sustainable solutions? What must change within our businesses to ensure that new strategies become business as usual? Hear from visionary leaders on how their institutions are shifting the paradigm and boldly stepping forward to say, “The time is now. It’s not too late, but we must be urgent and disruptive in our actions and partnerships to unlock solutions to this problem.”

Fifth Floor Foyer and Westside Ballroom and Sixth Floor Foyers

Meet Conference sponsors, as well as other industry leaders. Network as you reenergize with refreshments in the Exhibitor Areas.