In the midst of the unprecedented pressures that this year has brought, how have the brands adapted? Top leadership from the brand side of the business shares what is being done, what is being learned, and what we can expect next.
TUESDAY, NOVEMBER 10
CEOs’ Think Tank: Challenges and Opportunities Lodging Brands Face Now, and How Strong Leaders Are Addressing Both
Chair, Global Hotels and Leisure, Dentons
Chief Executive Officer, Radisson Hotel Group, Americas
President and Chief Executive Officer, Wyndham Hotels & Resorts
President and Chief Executive Officer, Extended Stay America
President and Chief Executive Officer, Choice Hotels International
Operational Excellence in Hospitality Operations: Today and Tomorrow
The pandemic will resolve in time, but, between it and new technology, hospitality businesses are unlikely to revert to old operational paradigms. Significant changes in the hospitality operations started prior to this year’s events, but the pace of those changes have accelerated and will continue to evolve in the years to come—and in real time. Hear these experts weigh in on changing travel patterns, the advent of big data, emerging technologies, changes in labor models, evolving food & beverage trends, and how these exigencies are all spelling out a new future for hospitality.
Assistant Professor, NYU School of Professional Studies, Jonathan M. Tisch Center of Hospitality
Senior Vice President, Operations, Loews Hotels & Co.
Executive Chairman, The ONE Group Hospitality
Chief Executive Officer, Dream Hotel Group