Jeffrey has worked in organizational and workplace learning, training and organizational development, operational program leadership, quality improvement, knowledge management, nonprofit board development, and research roles across his career in mission aligned nonprofit, public service, and higher education organizational contexts. He has written and managed national and foundational grants that promote internal and external educational opportunities, all oriented toward establishing an organizational vision for expanding staff capacity to deliver goals and objectives within rapidly changing contexts and competitive landscapes.

He holds a PH.D in Educational Research (E-Research and Technology Enhanced Learning, Lancaster University, U.K.); graduate degrees in Adult and Organizational Learning (M.Ed., Columbia University), Business Education (M.A., New York University), English and American Literature (M.A., Hunter College), and Religious Studies (M.A., Institute of Religious Studies); and a an undergraduate degree in Philosophy (B.A., St. John’s University).