Innovation and new service development are important to build any business, and sustain its growth. Innovation can also accelerate the shift towards more sustainable production and consumption patterns. In this course, students gain an in-depth understanding of the role of innovation, and the strategic applications of technology in the hospitality and tourism sectors. The course builds skills and practical knowledge that is necessary to operate, succeed and stay competitive in today¿s tech-enabled business environment. The course exposes students to concrete technology applications, tools and products utilized throughout the customer journey.
Continuing Education Units (CEU) :