AI for Impact: Advanced Lab - Building and Applying Custom AI Agents

As organizations adopt AI at scale, professionals who can design and apply custom AI agents are positioned to lead with innovation, efficiency, and impact.
 
This one-day advanced lab is for those ready to move beyond using AI tools into building and refining AI agents (digital twins) that amplify leadership, storytelling, and organizational effectiveness. Through guided exercises, case studies, and hands-on labs, participants will learn to create AI agents that reflect their voice, values, and strategic goals.
 
Prerequisite: Completion of AI for Impact: Boost Your Marketability and Organizational Growth (Part 1) or equivalent experience with generative AI tools (e.g., ChatGPT, Canva AI, Claude).
 
What You'll Learn:

• An understanding of the strategic role of custom AI agents in leadership, engagement, and innovation.
• Skills to design values-aligned, ethical agent personas with clear tone, guardrails, and context.
• How to build custom agents by uploading key documents, refining outputs, and testing through live role-play.
• Applications across sectors, from education and healthcare to nonprofit, business, and entertainment.
• Strategies for responsible and sustainable AI agent use, ensuring transparency, inclusivity, and alignment with organizational priorities.
• How to present agent prototypes and receive constructive peer and instructor feedback.

Full participation in this course is applicable for 7 CFRE points in Category 1.B -- Education (initial certification/recertification.
Continuing Education Units (CEU) : 1

You'll walk away with

• A functioning prototype of your own AI agent designed for storytelling, leadership, or organizational impact.
• A repeatable framework for designing and refining AI agents in professional settings.
• Case studies and best practices for applying AI agents responsibly.
• Confidence to integrate AI agents into workflows to save time, scale impact, and amplify creativity.

Ideal for

• Professionals across industries such as nonprofit, business, healthcare, education, and entertainment who are ready to apply AI at a deeper level.
• Senior leaders who are looking to leverage AI agents for strategic communication and decision support.