The focus of this course will be to manage change, and recognize how individuals, teams, and organizations so do. Presentations, interactive dialogues, assigned readings, video, case studies, and student projects will be used to explore structural, process, technological, and human change dynamics. Topics include (but are not limited to) dimensions of change, organizational development/change models and theories, success factors, readiness and assessment tools for self, individual, and organizational audit, culture, actions and behaviors that model best practices, using metrics to benchmark progress, complacency conflicts, competencies, successfully leveraging change and developing initiatives to foster positive attitudes among workplace professionals toward change management
Continuing Education Units (CEU) :