Social media community management is the most visible element of social media engagement. Community management involves monitoring conversations across platforms, acting as the active voice to the community, and implementing content and strategy across platforms. This course will provide insight into how community management works and how it differs from social media participation. Also, learn best practices for maintaining a strong social media presence.
Continuing Education Units (CEU) : 1

You'll walk away with

• Knowledge of how community management works and how it differs from social media participation
• Best practices for maintaining a strong social media presence

Ideal for

• Professionals interested in working with social media
• Anyone responsible for managing social media for an organization or entity