<p>In a recent <i><a href="https://www.inc.com/sydney-sladovnik/your-customers-are-constantly-sending-you-vital-signs-on-the-health-of-your-business-are-you-listening/91282176">Inc.com</a></i> article entitled "Your Customers Are Constantly Sending You Vital Signs on the Health of Your Business. Are You Listening?" NYU SPS Division of Programs in Business Associate Dean and Clinical Professor <a href="https://www.sps.nyu.edu/faculty-directory/19407-martin-ihrig.html">Martin Ihrig</a> speaks to the benefits a customer health index (CHI) can provide business owners.</p>
<p>The article, written by Sydney Sladovnik, examines what metrics typically go into a CHI and how those metrics can be leveraged to elevate brand performance.</p>
<p><b><a href="https://www.inc.com/sydney-sladovnik/your-customers-are-constantly-sending-you-vital-signs-on-the-health-of-your-business-are-you-listening/91282176">READ FULL ARTICLE</a></b></p>
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