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Experiential learning

United Nations & NYU SPS: Shaping the Future of Organizational Communication

Students and faculty standing together inside the United Nations General Assembly Hall, overlooking the chamber and delegates seated below.

  • November 20, 2025

  • Tags
  • Division of Applied Undergraduate Studies
  • Experiential learning

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<p><b>How do we co-create the future of work on a global scale?</b> The NYU Workplace Learning Innovation Lab spearheaded a landmark collaboration that brought academic research, student innovation, and global organizational transformation into a shared, impactful space. This 2024-2025 collaboration, emerging from the inaugural <b>NYU SPS and United Nations &quot;Innovation Day&quot;</b>&nbsp;event which marked a powerful milestone in experiential learning, intercultural communication, organizational impact, and co-innovation.</p> <p>At the heart of this initiative was the development of prototypes for a United Nations Innovation Communications Toolkit for <b>Organizational Culture Change</b>, a dynamic suite of tools co-created by an interdisciplinary team of students, scholars, and faculty experts from the NYU School of Professional Studies. Designed to support the UN’s <b>&quot;Future of Work&quot;</b> and &quot;UN 2.0&quot; vision, the Toolkit introduces research-based, tech-enabled, and human-centered communication practices that empower intercultural collaboration and transformation across global teams.</p> <p><i><b>&quot;Experience a set of technological demos for ‘innovation in action’…this next generation of changemakers is not only designing tools but shaping culture,&quot;</b></i> stated <a href="https://events.teams.microsoft.com/event/cb830490-00de-4fc1-a71d-84a6474e6a3a@0f9e35db-544f-4f60-bdcc-5ea416e6dc70">the event invitation</a> from the UN NewWork team, announcing the student showcase of their prototypes in an in-person visit to the United Nations Headquarters, reflecting the spirit of forward-thinking and co-creative learning embedded in this collaboration.</p> <p>Through immersive design, original prototyping, and an applied lens, NYU SPS Student Scholars developed high-fidelity digital artifacts and communication tools across core practice areas, including human-centered storytelling, empathetic communications, and multilingualism and Language Preservation.</p> <p><b>SPS Student Scholar Changemakers:</b> Our deepest congratulations to the SPS graduate and undergraduate student researchers and scholars who led this initiative with creativity and intercultural intelligence: <b>Pietro Bonfante, Logan Burt, Ashley Chenery, Shannon Ganeshram, Namzey Gentso, Hollis Long, Ishmael Mondragon, Kathryn Scarberry-Rudzitis, and Gayoung Seo, Wayne Singh, and Ximan Xu</b>.</p>
Students and faculty seated around a conference table at the United Nations, listening to a presentation in a bright meeting room with the UN emblem on the wall.
<p>Each student contributed original, actionable insights and prototypes that directly address organizational needs and UN mandates related to multilingualism, inclusive culture, and global workforce transformation.</p> <p><b>Faculty Leadership:</b>&nbsp;Guided by NYU SPS faculty, Professor&nbsp;<a href="http://spswebprod1.sps.nyu.edu:4502/content/sps-nyu/faculty-directory/11739-raul-sanchez.html">Raúl Sánchez</a>, Director&nbsp;of Partnerships in the NYU Workplace Learning Innovation Lab, and&nbsp;<a href="http://spswebprod1.sps.nyu.edu:4502/content/sps-nyu/faculty-directory/18813-kristine-rodriguez-kerr.html">Dr. Kristine Rodriguez Kerr</a>, Academic Director of the MS in Professional Writing Program, this project demonstrates the transformative change that can occur by bridging &quot;culture catalysts&quot; across higher education and global workforce spheres. When we bridge theory and practice via the fusion of academic development and industry transformation, we create real-world impact and intersectional innovation.</p> <p>Select Performance Metrics and Measurable Impact:</p> <ul class="p-list"> <li>7 Digital Prototypes created by students and reviewed/approved by UN stakeholders</li> <li>100% of Student Scholars developed applied intercultural and cross-disciplinary communication solutions mapped to UN system needs</li> <li>Feedback Loop Established: Toolkit prototypes were presented to the UN in November 2024, with positive institutional reception and an invitation to continue the development of related initiatives in conjunction with a Teaching Advancement Grant Award in 2025</li> </ul> <p>These outcomes underscore the Lab’s commitment to applied experiential learning and intercultural collaboration as key drivers of inclusion in global organizations.</p> <p><b>2025 Teaching Advancement Grant Recognition Award:</b> Advancing Innovative Workplace Communication Through Applied Faculty-Student-Industry Research.</p> <p>This receipt of a&nbsp;2025 NYU Teaching Advancement Grant (TAG) awarded to Professors Sánchez and Rodriguez Kerr from the NYU Office of the Provost will make possible the development of custom AI-powered digital tools with UN NewWork for related future initiatives to strengthen innovative and inclusive communication across global organizations. The grant will also help pave the way for new related opportunities for a hands-on, interdisciplinary experience for future DAUS undergraduates, Applied Technology students, and MS in Professional Writing graduate mentors. By integrating real-world impact with intercultural pedagogy, the grant affirms the importance of advancing innovation via faculty research, student engagement, and global workforce cultural change.</p> <p><b>A Vision Forward: Co-Creating the Future of Work</b></p> <p>The success of this faculty-student-workforce initiative serves as a model of how academia can meaningfully shape international practice and workforce development.&nbsp; This project underscores how intercultural collaboration, faculty-student-driven innovation, and partnerships can meaningfully catalyze and shape the future of work on an international scale, alongside the next generation of communication leaders.</p>
Group photo of students and faculty standing and seated together in a United Nations conference room, posed in front of the UN emblem.

An upgraded United Nations that is fit for a new era and can offer more relevant, system-wide, multilateral, and multi-stakeholder solutions to the challenges of the 21st century"

UN 2.0 Vision Statement

<p>In alignment with this vision, the NYU Workplace Learning Innovation Lab remains committed to elevating student voice, research excellence, global communication, and actionable collaborative innovation on the world stage.</p>

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