As part of Virtual Career Week, the NYUSPS Wasserman Center for Career Development hosted a virtual event in September 2020 called, “Job Skills to Succeed in a Post-Coronavirus World.” Inspired by an article published in Forbes in April 2020, the event highlighted three specific skills that are most likely to be in high-demand in industries and sectors in the wake of COVID-19: creativity and innovation, adaptability and flexibility, and emotional intelligence and leadership.
September 22, 2020
Job Skills to Succeed in a Post-Coronavirus World
Watch the video recording or see highlights from the experts below, and find ways to apply key concepts to your own personal circumstances - whether at work, school, internship, or life.
Creativity and Innovation
Mark GarcÍa, Vice President and Creative Director, Majestyk
Not everything is precious. As a designer we have tendencies to be pixel perfect in design. Before putting our ideas or ourselves out in the world we constantly strive to present the best, most edited, perfect version of themselves. If you want to be an innovator, you need to be willing to put things out there and allow yourself to make mistakes. More importantly you have to learn from those mistakes and continuously work toward improving the process, shifting and pivoting your concept and working toward that big creative idea.
Strive for an MVP (Minimum Viable Product). An MVP, or minimum viable product, is the smallest thing that you can build that still delivers customer value. The concept behind it is to create a product that has the bare minimum feature set while still delivering an immediate impact. This type of thinking benefits you in two ways. By putting something out there faster, you’re able to get more feedback sooner and can help you determine if you’re on the right path or if you need to pivot. Another benefit is that it minimizes the number of wasted hours spent because you’re more focused on incremental deliveries versus a big bang delivery.
Overcome Imposter Syndrome. Imposter syndrome is a phenomenon when a person thinks that they did not deserve their success. According to an article published in the International Journal of Behavioral Science, approximately 70% of people experience imposter feelings at some point in their lives. The pandemic offers a unique opportunity because everyone is trying to figure out what the future looks like so opportunities to think outside the box, to be creative in your thinking and proposing innovative or creative solutions is something everybody is looking for right now.
The “Do Something” Principle. Action isn’t just the effect of motivation, it’s also the cause of it. A lot of us can relate to the sentiment of waiting for inspiration to strike or feeling motivated, and oftentimes it leads to procrastination. If you have an idea, start small, take small actions and that will lead to more inspirational down the line.
In the classroom: Share your work and share it often. Whatever you might be working on, get feedback from anyone who is willing to give it. Your professor, your parents, your peers. Make educated choices and don’t wait for a big bang delivery
In your jobs & internships: Fake it until you make it. Before you’re able to be good at something, you’re probably going to be really bad at it at first. Don't let the fear of failure hold you back. Make mistakes and learn.
In your life: Just do it. Taking small actions now will have a compound effect in your future. The more you're able to accomplish and get down, no matter how small, will really pave the way for you. Taking that action will empower you and make you feel inspired.
Adaptability and Flexibility
Beth Wade, Consulting Manager (Talent & Organizations/Human Potential), Accenture
Make change happen for you, not to you.
Identify the causes of change resistance.
Create pathways for change success.
Reinforce sustainable positive change behaviors.
Progress toward Change Maturity.
Acknowledge positive and negative impacts
Reduce threats to basic needs
Reframe change to visualize various outcomes
Establish clear goals and milestones
Clearly connect actions to goals
Celebrate small wins to instill self-trust
Discourage old/unhelpful behaviors
Careers are dynamic, not linear
Understand your change triggers and motivators
Trust in your capabilities to be successful in any context
EMOTIONAL INTELLIGENCE AND LEADERSHIP
Josh Tecchio, Senior Vice President (Transformative Leadership), AlixPartners
What is Emotional Intelligence (EQ)?
Self-awareness: The ability to recognize and understand your moods, emotions, and drives, as well as their effect on others
Self-regulation: The ability to control or redirect disruptive impulses and moods; the propensity to suspend judgment; to think before acting
Motivation: A passion to work for reasons that go beyond money or status; purpose; a propensity to pursue goals with energy and persistence
Empathy: The ability to understand the emotional makeup of other people; skill in treating people according to their emotional needs
Social Skill: Proficiency in managing relationships and building networks; an ability to find common ground and build rapport
Ways to Develop and Apply your EQ
Engage in a high quality, normative 360-degree feedback exercise
Understand your thoughts, feelings, and emotional triggers and their impact on others
Working with a coach or trusted colleague to really understand how others see you
Stress management techniques, e.g., breathing, physical exercise
Cultivate a positive attitude
Do what you enjoy; do what is meaningful for you
Put yourself in others’ shoes – professionally and personally
Make time for meaningful 1:1 conversations with employees
Pay attention to how you respond to others
Practice and develop active listening skills
Pay attention to non-verbal behavior
Develop your persuasion and influencing skills