The hospitality industry includes a number of interrelated businesses–lodging properties, airlines, restaurants, cruise lines, car rental firms, travel agents, and tour operators, among others, and it is growing. By 2024, the U.S. Bureau of Labor Statistics projects that wage and salary jobs in the hospitality industry will grow by 8 percent. In the United States, travel and tourism are among the nation’s largest services export industries, and one of America’s largest employers. In fact, according to the American Hotel & Lodging Association, hospitality ranks among the top-10 largest industries in 48 states in addition to the District of Columbia.
The MS in Hospitality Industry Studies is designed to prepare leaders for working in a dynamic and multifaceted field that is essential to local and regional economies around the world. Course work includes industry-specific case studies that provide a framework for mastering analytical methods, strategic management, and business principles. The knowledge and skills you gain will enable you to contribute to the profitability, market competitiveness, and effective branding of domestic and international hospitality companies and organizations. You will become familiar with the legal requirements that impact hotel operations, from labor issues and regulations related to national security, to contracts that must be enforceable across different legal systems. You will acquire the expertise to identify opportunities, develop strategies, and implement best-practice models for a single property or a global brand. Integrating the needs of all key stakeholders—clients, employees, corporate partners, shareholders, and host communities—you will learn innovative strategies to guide an organization to success.