Jonathan M. Tisch Center of Hospitality
Leadership for Crisis Situations
An analysis of the challenges and processes involved in making an intervention or leading a team or organization through a difficult period, crisis, or major change as well as promoting solutions to stakeholders and the public at large. Topics to be covered include: leading, managing, negotiating, planning for emergencies, team building, motivating, and communicating in a multicultural, changing global industry environment. Students will analyze at least one major industry case.