Technology Team Leadership

This course introduces students to a a set of tools and practices to set up, run, evaluate, and continuously improve technology teams. Students learn how to build teams, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. The course covers best practices for composing a team and aligning individual and team goals, establishing roles, building structures, and managing decision making so that teams can excel. Students learn to manage critical team processes such as conflict resolution and harness the productive potential of teams while mitigating the risks associated with teamwork.