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Michael Mannix

Michael Mannix

Adjunct Instructor

Michael has been with Swiss Post Solutions since 1999, progressing from an operational management position to a member of the Executive Leadership Team, currently acting as Head of the Enterprise Client division.

He has received numerous awards for excellence in leadership, including Gold winner in the Executive Team of the Year category by Best in Biz, Employee of the Year, Best Team Performance by a Country, President's Club, Key Player of the Year, and Carpe Diem Award, among others.

Experience spans operations, team training & development, client growth, and sales for over 26 years. He helped win, launch and develop many top client operations and markets. This expertise has been recognized by clients who have selected him to serve on advisory boards that have defined and driven their companies' best practice standards for operations and customer service globally.

Currently Teaching

Models for Decision-Making and Leadership

Gain an understanding of the process behind decision-making, explore various models and theories, and examine correlating leadership styles.

Leadership and Management Development

Acquire the leadership and management skills necessary for successfully leading a variety of organizations and groups.

Management Strategy and Communication

Learn to present to executives, to target communications to audiences, to create communication plans, and to speak to diverse groups.