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Foundations of Conflict and Dispute Resolution

Professionals in every field require the skills to handle conflict, solve disputes, influence decisions, and smooth interpersonal relationships. Through discussion, readings, and simulation, gain an overview of the tools and techniques available to manage conflict and to resolve disputes. Methods of negotiation, mediation, and arbitration are all covered in this course.

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You'll Walk Away with

  • An overview of the tools and techniques available to manage conflict and to resolve disputes
  • The skills to handle conflict, solve disputes, influence decisions, and smooth interpersonal relationships

Ideal for

  • Professionals in every field
  • Professionals interested in acquiring the skills to handle conflict, solve disputes, influence decisions, and smooth interpersonal relationships in the workplace

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