• Enrollment system is currently unavailable. We apologize for the inconvenience.┬áPlease try again later.

Conflict and Dispute Resolution

  • Taught by Industry Experts
  • Builds Skills That Are Applicable Across Industries
  • Integrates Theory and Practice

Conflict and dispute resolution skills are highly sought after in business and legal environments. These hands-on courses cover the various techniques employed for successful negotiation, mediation, and arbitration. They provide insight into third-party intervention, focusing on the role of the mediator as facilitator.


Explore the theory, skills, and limits of the negotiation process.

2019 Spring
+ 1 more semester
2 sections

Foundations of Conflict and Dispute Resolution

Gain an overview of the tools and techniques available to manage conflict and to resolve disputes.

2019 Spring
1 section

Mediation I: Effective Skills for All Professionals

Examine the theory, skills, and boundaries of the mediation process.

Mediation II: Advanced Skills for all Professionals

Gain the advanced knowledge and practical skills to improve your abilities as a mediator.