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Conflict and Dispute Resolution

  • Taught by Industry Experts
  • Builds Skills That Are Applicable Across Industries
  • Integrates Theory and Practice

Conflict and dispute resolution skills are highly sought after in business and legal environments. These hands-on courses cover the various techniques employed for successful negotiation, mediation, and arbitration. They provide insight into third-party intervention, focusing on the role of the mediator as facilitator.


Explore the theory, skills, and limits of the negotiation process.

2018 Fall
1 section

Foundations of Conflict and Dispute Resolution

Gain an overview of the tools and techniques available to manage conflict and to resolve disputes.

Mediation I: Effective Skills for All Professionals

Examine the theory, skills, and boundaries of the mediation process.

Mediation II: Advanced Skills for all Professionals

Gain the advanced knowledge and practical skills to improve your abilities as a mediator.