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Conflict and Dispute Resolution

  • Taught by Industry Experts
  • Builds Skills That Are Applicable Across Industries
  • Integrates Theory and Practice

Conflict and dispute resolution skills are highly sought after in business and legal environments. These hands-on courses cover the various techniques employed for successful negotiation, mediation, and arbitration. They provide insight into third-party intervention, focusing on the role of the mediator as facilitator.

Foundations of Conflict and Dispute Resolution

Gain an overview of the tools and techniques available to manage conflict and to resolve disputes.

2019 Spring
1 section


Explore the theory, skills, and limits of the negotiation process.

2019 Spring
1 section

Mediation I: Effective Skills for All Professionals

Examine the theory, skills, and boundaries of the mediation process.

Mediation II: Advanced Skills for all Professionals

Gain the advanced knowledge and practical skills to improve your abilities as a mediator.