Mediation II: Advanced Skills for all Professionals
Gain the advanced knowledge and practical skills to improve your abilities as a mediator. Topics include verbal and nonverbal communication, active listening, reframing, questioning, setting agendas, caucusing, and managing emotions. Hone your skills through discussion, in-depth role-playing, and constructive critiquing.
You'll Walk Away with
- Advanced mediation and conflict management skills for mediators and all professionals
- Techniques and tools to improve effectiveness in managing conflicts
- Professionals in every field
- Students interested in a career in mediation