Mediation I: Effective Skills for All Professionals
Examine the theory, skills, and boundaries of the mediation process. Analyze the role of third-party intervention in the resolution of conflicts, focusing on the mediator as facilitator. Ethical, practical, and legal constraints are addressed. Role-playing exercises are used to develop skills such as facilitating communication and establishing procedural ground rules.
You'll Walk Away with
- Mediation and communication skills through simulated or actual mediations
- Enhanced conflict-resolution skills
- Professionals in every field
- Students interested in a career in mediation